Refund policy

Refund Policy

We strive to ensure all products meet quality standards before delivery.

Returns are only accepted under the following conditions:

• The item is faulty or damaged upon arrival

• The wrong item was delivered

Returns must be reported within 48 hours of delivery.

To initiate a return, please contact us with your order number and clear proof (images or video) of the issue.

Items must be returned in their original condition and packaging.

Please note:

• We do not accept returns for change of mind

• We do not offer refunds for incorrect orders placed by the customer

Once the return is approved and received, a replacement or refund will be processed.

Processing times may vary depending on the supplier.

Pulse Promotions works with verified partners to ensure product quality and reliability.